Will The Leviton Decor Smart Home App Connect Wiht Internet

Instructions for connecting the Leviton wifi switch to the app and how to troubleshoot a connection upshot.

I Can't Connect my Device to my Wi-Fi Network

Before you begin, please verify that y'all are attempting to enroll a Decora Smart Wi-Fi device. The beginning 2 characters of a Decora Smart Wi-Fi device is DW (e.k. DW15S, DW6HD, DW15P, etc.). If the device begins with a DH or DZ (e.g. DH15S, DZ15S, etc.), it is non a Decora Smart Wi-Fi device and cannot be used with My Leviton.If y'all are having trouble connecting your Decora Smart Wi-Fi device to your Wi-Fi network, take note of where the failure is occurring during the process (as described beneath), and follow the troubleshooting procedures for that pace in the process. Refer to this article for all of the steps in the procedure: Add together a Decora Smart Wi-Fi Device to the My Leviton App

Also, make sure that the mobile app that yous are using is named My Leviton. Other Leviton mobile app, such as Decora Smart Home or Decora Digital Dimmer & Timer cannot be used for Decora Smart Wi-Fi devices.

Unable to connect directly to the Decora Smart Wi-Fi device

In Step 2 of the process, where you lot effort to connect direct to the Decora Smart Wi-Fi device that is listed in the Wi-Fi networks (information technology will be listed in the format of Leviton Device-xxxx), instead of connecting y'all receive a bulletin stating information technology is "unable to connect" or simple never connects (e.thou. no check marking next to the device).

The image below shows a successful connection to the Decora Smart Wi-Fi device. If the device connects and you see this screen, skip to Decora Smart Wi-Fi device will non connect to the Wi-Fi Network or Leviton Cloud.

If the mobile device does not connect to the Decora Smart Wi-Fi device at this step, please follow these troubleshooting step:

Make sure you have the latest version of the My Leviton App. To ensure that you are running the latest version of the app, check for a My Leviton app update on the Apple App shop or Google Play store.
If available, try using a different mobile phone or tablet running the My Leviton app.
- Follow Steps 1 and two and run across if y'all are able to connect to the device. If yous are able to connect, come across if you lot can complete the process.
Contact our technical support team at dssupport@leviton.com. Please include the blazon and model of mobile devices you are using and the model number of the Decora Smart device.

Decora Smart Wi-Fi device will not connect to the Wi-Fi Network or Leviton Cloud

If you are able to connect the mobile device to the Decora Smart Wi-Fi device (Step 2), but are getting a message that the device is unable to enroll (Step 5 - see image below), , please follow these troubleshooting step:

Manufacturing plant Reset the Decora Smart Wi-Fi device by pressing and holding the top paddle for fifteen seconds (until the LED begins to flash red and amber), then release the paddle. Later on a few seconds, the LED will flash green.
Pay attention to the Status LED during the remainder of the enrollment process. When you go to the step where the device joins your Wi-Fi network (correct after y'all select your Wi-Fi network and enter the password):

What is the colour and state on the LED?
- If the LED is solid greenish (or turns completely off if the light it is controlling is on), then please follow the steps in the following article: Device Does non Connect to Deject
- If the LED flashes amber, please make sure that you are inbound the correct password for the Wi-Fi network that you are connecting to. The password is case specific. You lot can press the centre icon to run across the text to make sure you entered information technology correctly.
If your router has 2.4GHz and 5GHz Wi-Fi signals on the same Network Name (SSID), effort splitting these out into dissimilar Wi-Fi network names.
- For case, if you router uses the same Network Name (SSID) for both the 2.4GHz and 5GHz band. The modification is to change the name of the 5GHz SSID, and then that it has a different name from the name of the 2.4GHz SSID. The recommendation is to add the number five to and so end of the existing name. For example, if the proper noun of your SSID is Jones, then modify the name of the 5GHz SSID to Jones5.
Attempt to enroll the device again afterwards following all of these steps to encounter if you are successful. If non, delight contact our technical back up team at dssupport@leviton.com. Delight include the blazon model number of the Decora Smart device and the make and model of your wireless router.
For additional aid, you lot tin call our support department.

The link is here: https://decorasmartsupport.zendesk.com/hc/en-united states of america/manufactures/360050360413-I-Can-t-Connect-my-Device-to-my-Wi-Fi-Network

Car Shutoff time LEVITON APP

David Hatty ( Leviton Decora Smart Support)
Jun 9, 2022, 1:25 PM CDT

Hello Anatoliy,

Cheers for contacting Leviton Technical Services. Past default, the Auto Shutoff time is set to Disabled.
All-time regards,
David

David Hatty
Technical Support Manager, Residential

Please encounter the fastened.

Source: https://www.warmlyyours.com/en-US/support/articles/how-to-connect-leviton-wifi-switch-to-the-internet-wifi-snow-melt-connection

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